services
convenience services | telephone teller
Information about your Norbel accounts is as close as your telephone...

Telephone Teller is getting a facelift
Starting Nov. 2, our free telephone banking service is getting a brand new easy-to-use menu. What made it convenient for you in the past will be even more convenient now. You'll be able to use the same phone numbers, but you don't have to memorize different codes for different needs - it will walk you through the process!

Norbel's Telephone Teller allows you to access accounts via touch-tone phone 24 hours a day, seven days a week. (You can also do that with our online banking.)

The numbers for Telephone Teller are as follows:
  • Greeley — 970-353-9940
  • Fort Collins — 970-204-4424
  • Loveland — 970-204-4424
  • Longmont — 720-652-9102
  • Broomfield — 720-652-9102
  • Outside Colorado — 800-843-9256
Or call any Norbel branch and follow the prompt to get to Telephone Teller.

You can follow the directions given to you when you call. Here are some helpful tips:
  • When asked for your member number, please enter the number as it appears on your member identification card.
  • If you haven't set up an access code for Telephone Teller yet, please contact any of our five branches during normal business hours to receive instructions on how to do that. We apologize for the inconvenience, but we will not compromise our members' security by explaining online how to set up an access code.
  • Always use the pound sign (#) after each entry.
For questions about Telephone Teller during business hours, please call any Norbel branch (Broomfield, Fort Collins, Greeley, Longmont, Loveland).

 

Federally Insured by the NCUA
Deposit accounts are insured by up to $250,000,
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